Ecommerce Turnarounds & Growth

"Gary talked us through so many basic things we were missing, which once we put in place, we felt like why hadn't we been doing that before! He took so much care with our company, and worked with me and my team to implement his advice so we could really understand what we were doing. Highly recommend!"

Ade Hassan MBE, Nubian Skin

★★★★★

If you answer yes to any of the following questions, this could be for you:

- Your business has been going for a few years but now doesn’t make any money.

- Sales have flatlined, and you can't seem to make any progress.

- You want to get to the next level but need help.

- You keep having the same problems every month or year.

- You've tried to scale but nothing seems to work.

- Your business makes little or no profit.

- Costs just keep increasing but sales don’t.

- You're have issues with cashflow or debt.

- You're struggling to find direction or know what to do next.

"Highly recommend having a chat with Gary Baker. A wealth of knowledge!"

Gemma Stuart, Gutsy Health

★★★★★

How it works

6+

20+

Years of experience

Months support

The Ecommerce Turnaround & Growth Program is a structured strategy personalised to your business needs. It follows certain steps, but the tactics and actions will vary depending on your current business and your goals.

Phase 1: Analysis & Diagnosis

We start with a thorough examination of your financials, operational processes, and key performance metrics to identify the core issues behind your business challenges. Once that's done, we'll implement our analysis tools like Daily KPI Compass, user recordings and surveys, while fixing any urgent issues or leaks that are hampering the business.

Phase 2: Strategic Roadmap

Our aim here is to create a foundation for the next few weeks on which to turn the business around and build sales. We'll get some "low-hanging fruit" done first, things that either fix obstacles to growth, or are quick wins on the way to growth, and then develop a roadmap of strategies and tactics for stabilising and scaling the business. This roadmap provides a clear view of the tasks to be completed, but is also flexible so you can adapt to your business requirements at any point.

Phase 3: Implementation & Optimisation

This phase involves working with you and your team to deliver the improvements and changes identified earlier. We'll use a group board to list and track everything we're working on, and have regular check-ins to resolve any issues or answer questions. This phase includes strategies to improve cashflow and profit, increase new sales, and retain existing customers.

Phase 4: Scale Up & Next Steps

Once the core foundation is in place and all leaks and obstacles have been fixed, your business will be in a good place to grow. This is the transition from "turnaround" to "scale up". At this point you might want to look for external investment, explore new marketplaces, or add additional sales channels. There's also scope for expanding by acquisition or adding new product lines. We'll examine these options with you and help you find the right paths to achieve your goals.

Phase 5: On-Going Support

You can now continue on your own, or you can opt for on-going support or mentoring. This can be quite useful as you'll have access to help for any queries you have, or just to run something by for a second opinion. We'll also have regular scheduled calls to talk through what you're doing and resolve any issues you're having in the business generally. There's no long-term commitment so you can use it for as long as you need to.

Turnaround Programs from £1500 per month

"Gary's knowledge and analytical approach to e-commerce is immense. He works on the small details that drive profitability with processes, systems & KPI's that many haven't thought of or use."

Paul Bradley, Retail X

★★★★★

Why is this different?

We know how it is. Maybe you’ve tried hiring agencies or quick-fix gurus that overpromised and underdelivered. Or you’re worried you'll burn through cash on yet another 'expert' who doesn’t move the needle. That's why everything we do is done together with you, and built around transparent data, clear milestones, and measurable outcomes, so you know exactly where your investment is going, and why.

So if you're tired of watching your store's ROI drop and need a clear path back to sales and profitable growth, plus a lot less stress, book in a free 20-minute consultation. We'll walk through the challenges you're facing and see what we can do to get you back on track.

"I've met a LOT of e-commerce founders that are stuck. They usually are looking to either a) work out how to scale into a proper business without burning through cash because investment has dried up... b) exit... or c) just have had enough and need a way out. Whichever situation you find yourself in, Gary is a great person to speak to."

Matt Lane - Business Investor, Former MD PerfectDraft & BeerBods.

A lot of ecommerce businesses hit a wall with their sales, or find themselves struggling with cashflow and knowing what to do to fix it and scale. We help them turn this around and get the growth and profit they want.

What's holding your ecommerce business back?

Ready to get started?